Privacy Practices in Virginia
Last Updated: 10/26/2026
Details You Share When Requesting Pest Service
Last updated: October 2026
Virginia Pest Pros collects information you provide when you call, email, or submit a form to ask about pest control. This may include your name, phone number, email address, service address, and details about the pest concern.
If you request an appointment, we may also collect your preferred date and time, access instructions, and other scheduling details you choose to share. Information in a form submission may include questions, photos, or notes about your property.
We also receive basic technical information when you visit our website, such as pages viewed, device or browser type, and general usage activity. This information may be collected through analytics tools and standard website records.
Please avoid sending sensitive personal information through a website form or ordinary email. We collect information relevant to responding to inquiries, arranging service, and maintaining our website, rather than details unrelated to your request.
How We Handle Customer Details
Virginia Pest Pros uses the information you provide to answer questions, prepare for requested pest control service, and arrange or update appointments. Contact details let us confirm scheduling, share relevant service information, and follow up about a request.
Service address and pest concern details help our team understand where service is needed and what you have reported. We may use contact information to send service reminders or other messages related to an appointment or existing service.
Payment information, when needed, is handled to process charges for work you request. We may also review website activity in aggregate to understand how visitors use the site and help maintain its function.
We do not sell your personal information. We limit the use of customer details to these business and service purposes and do not use them to send unrelated promotional messages. You can contact us if you have questions about a message or how information was used.
Services That Help Run Our Website and Appointments
Virginia Pest Pros may rely on outside service providers for functions such as appointment scheduling, payment processing, and website analytics. These tools help us manage requests, handle transactions, or understand general site use.
A provider may process information needed for the function it performs, such as contact or appointment details for scheduling, payment data for a transaction, or technical usage information for analytics. Providers have their own privacy practices and policies, which apply to their services.
We do not control how an outside provider handles information after it is submitted to that provider, so review its privacy information when using a linked or embedded tool. We do not name a particular provider here because the tools in use may change.
We aim to use these services only for their stated business purpose and to share only information needed to support that purpose. Contact us with questions about a tool used in connection with your request.
Cookies and Browser Choices
Our website may use cookies or similar browser storage for basic site functions and analytics. Functional cookies can help pages work as expected or remember a limited website setting.
Analytics cookies may provide general information about visits and page use so we can understand how the site performs. We do not use cookies for advertising or ad tracking.
Cookie behavior can vary by browser and device. You can use your browser settings to block cookies, remove stored cookies, or receive a notice before they are saved.
If you disable cookies, some website functions may not work as intended, though you can still contact Virginia Pest Pros by phone or email. Your browser’s opt-out controls apply to that browser and device, so you may need to set them again elsewhere.
These settings do not change information already provided directly to us through a call, email, or service request.
How Long We Keep Business Records
Virginia Pest Pros keeps personal information only as long as it is reasonably needed for the purpose it was collected, subject to applicable recordkeeping needs. Service records may be retained to document work performed and support warranty or compliance requirements.
Appointment and payment records may also be kept for ordinary business and accounting purposes. If you submit a question or service request, we keep the related information while the request is being handled and for a reasonable period afterward when needed to document the response.
Website analytics records may be retained according to the settings of the tools used. You may ask us to delete information, and we will review the request and remove information where we can.
Some records may need to remain when required for legal, compliance, or legitimate business recordkeeping reasons. When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
Request Access, Changes, or Deletion
You may ask Virginia Pest Pros to tell you what personal information we hold about you, correct information that is inaccurate, or delete information that is no longer needed. To help us locate the right records, include your name and the phone number or email address used for your service request.
We may need to confirm your identity before acting on a request. Some records may be retained when they are needed for warranty, compliance, or other applicable business purposes.
We will explain if we cannot fulfill a request in full. For privacy questions or to make a request, call (855) 681-0299 or email [email protected].
You may also write to Virginia Pest Pros at 5227 Richmond Road, Suite 204, Warsaw, VA, US. Please do not include payment details or other sensitive information in an ordinary email. We will use the contact information you provide to respond to your privacy inquiry.